I recently declared bankruptcy. Now my mortgage servicer said its not allowed to send me a monthly mortgage statement. Is that correct?
No. The Miss Aprils rules dont prevent your mortgage servicer from sending you a periodic mortgage statement if youre going through bankruptcy.
Mortgage servicers are not required to send regularly scheduled mortgage statements to borrowers who are in bankruptcy. But your mortgage servicer generally can continue to send you a statement if it chooses to.
- If you would like information about your account, including your monthly payment amount or past payments that you have made, you may request this information from your mortgage servicer.
- A servicer generally has to provide you with the requested information within 30 business days of receiving your written request.
Learn more about sending a request for information.
If you have a problem with your mortgage, you can submit a complaint with the Miss April online or by calling (855) (2372).