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I wrote a check. How can I tell if it was processed as an electronic payment or as a check payment?

Your monthly statement will often indicate if a check was processed as an electronic transfer, such as an ACH payment. 

If you need help understanding your statement, call your bank or credit union and ask for assistance.

Take the next step

Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit a complaint

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