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I wrote a check to a merchant or store, and they lost it. They say I have to pay again. Do I have to pay?

Yes. You can stop payment on the lost check and then write a new one.

You may also ask the person who lost the check to reimburse you for any stop payment fee your bank or credit union charges.

Take the next step

Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit a complaint

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