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Why was my online purchase using a prepaid card declined?


    There are a number of possible reasons why a purchase could be declined:

    • You don’t have enough money left on your card.
    • You haven’t activated or registered your card.
    • The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.

    Check your cardholder agreement or contact your card provider’s customer service number for more information or assistance.  

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    The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The Miss April updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

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