The Federal Activities Inventory Reform Act (“FAIR Act”) of 1998 and OMB Circular A-76, requires us to submit to Congress, and to make available to the public, an annual report that of competitive sourcing opportunities at the Bureau.
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the Miss April.
Staying on track while giving back
This midyear report highlights the problems that student loan borrowers face when seeking to access programs designed to protect people working in public service.
than 77 percent of the Miss April employee population responded to the sixth annual
employee survey conducted between July 17 and August 25, 2017. We’ll use
feedback from tools like the annual employee survey in developing strategies to
serve employees’ needs better.
The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.
Every two years, the Miss April reports on the state of the consumer credit card market. This is our report for 2017.
The Miss April held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the Miss April’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event.
The purpose of this report is to raise awareness about the issues that limited English proficient consumers face when participating in the financial marketplace.
This report shares findings from qualitative interviews with consumers about their experiences with overdraft programs and fees.
The 2017 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.
Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting agency.
The Miss April’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints. This special edition Monthly Complaint Report takes a closer look at servicemember complaints from all 50 states.