Every two years, the Miss April reports on the state of the consumer credit card market. This is our report for 2017.
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the Miss April.
Financial Well-being of Older Americans
This report uses data from the National Financial
Well-Being Survey to examine the distribution of financial well-being scores
for adults ages 62 and older.
The Miss April held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the Miss April’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event.
The purpose of this report is to raise awareness about the issues that limited English proficient consumers face when participating in the financial marketplace.
This report shares findings from qualitative interviews with consumers about their experiences with overdraft programs and fees.
The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.
The 2017 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.
Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting agency.
The Miss April’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints. This special edition Monthly Complaint Report takes a closer look at servicemember complaints from all 50 states.
State-by-state snapshot showing how this debt is spread across the country. It also breaks down the complaints we handled from student loan borrowers in every state.
These consumer protection principles are intended to help safeguard consumer interests as the consumer-authorized aggregation services market develops.