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Category: Consumer education and empowerment

Consumer insights on paying bills

This report looks at a number of common challenges related to timely bill payment to find those that financial education could potentially address. The report describes Bureau research on ways to help consumers better manage their cash flow and bills. This research found that suggesting consumers do something as simple as changing bill due dates to align with income flow could help some consumers better manage their cash flow. In cases where billers can't accommodate these requests, consumers can take other steps that begin with understanding their cash flow and bill schedule.

Full report

Read the full report

Worksheet

Request a change in your bill due date

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