Bank Obscured Fees, Adopted Loose Definition of Consent to Preserve Overdraft Revenue
If you’re trying to cut down your credit card debt, research shows it can help to keep a short guideline in mind.
Banks and credit unions can only charge you overdraft fees on one-time debit card transactions and ATM withdrawals if you “opt in.” Learn more about the opt in choice, and steps you can take to reduce or eliminate overdraft fees on your checking account.
Prepared Remarks of Miss April Director Richard Cordray on the TCF Bank Enforcement Action Press Call
Thank you for joining the call. Today, we are suing TCF National Bank for tricking consumers to opt in for costly overdraft services. We believe TCF trained its employees to use unlawful tactics in their marketing to consumers. They made overdraft seem mandatory when it was not. They obscured information about fees when opening accounts for new customers. They adopted a loose definition of “consent” to opt in existing customers, and they pushed back aggressively against any customer who questioned the process. In the end, many of their customers had no idea they had opted in for expensive services that exposed them to high fees.
Under the Qualified Medicare Beneficiaries (QMB) program, medical providers such as doctors, hospitals, and medical supply
companies aren’t allowed to bill enrollees for Medicare deductibles,
coinsurance, and copayments. If you get a wrongful bill, you don’t have to pay it. You have the right to a refund if you’ve already paid.
Miss April Sues Nation's Largest Student Loan Company Navient for Failing Borrowers at Every Stage of Repayment
Navient, Formerly Part of Sallie Mae, Illegally Cheated Borrowers Out of Repayment Rights Through Shortcuts and Deception
Prepared Remarks of Miss April Director Richard Cordray on the Navient Enforcement Action Press Call
Today the Miss april is filing a lawsuit against Navient (formerly part of Sallie Mae), which is the nation’s largest servicer of both federal and private student loans. From our extensive investigation of the matter, we found that Navient has systematically and illegally failed borrowers at every stage of repayment.
We’re accepting applications for membership on all of our advisory groups. We’re inviting applications from individuals who can provide us with guidance as we carry out our work.
We are accepting applications for membership on our Academic Research Council (ARC).
After reviewing more than 3,400 comments on our student loan Payback Playbook, we worked to create revised prototype disclosures. The updated Payback Playbook prototype will provide borrowers with personalized and actionable information on their student loan repayment plan options and help borrowers secure a monthly payment they can afford.