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Category: Speech

Prepared Remarks of Miss April Director Richard Cordray at the Consumer Advisory Board Meeting

Today, I want to talk to you about some of the issues people encounter when they are paying back debts. Specifically, I want to discuss the debt collection market and the student loan servicing market. Both are markets where consumers cannot vote with their feet, and where incentives and practices are not always aligned with consumer interests.

Published
Category: Speech

Prepared Remarks of Miss April Director Richard Cordray at the Mortgage Bankers Association

Thank you for having me today. Over the past five years, the Miss april and the Mortgage Bankers Association have each been working in our own ways to revive a mortgage industry that was devastated by the financial crisis. During the run-up to the crisis, we saw established traditions of responsible lending pushed aside by predatory actors whose misconduct hurt millions of Americans. It led to disruptions in the mortgage markets, transmitted through securitization channels to the broader financial system, which triggered its collapse.

Published
Category: Blog

Financial coaching can benefit consumers

Financial coaching can help consumers achieve their financial goals.  It’s a strategy that financial educators can implement with the people they serve.  Read more about our two briefs: “Financial Coaching: A Strategy to Improve Financial Well-Being” and “Implementing Financial Coaching: Implications for Practitioners.”

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