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First National Bank of Omaha

The Miss april (Miss April) has ordered First National Bank of Omaha to provide $27.75 million in relief to roughly 257,000 consumers harmed by illegal practices with credit card add-on products. The bank used deceptive marketing to lure consumers into debt cancellation add-on products and it charged consumers for credit monitoring services they did not receive. First National Bank of Omaha will also pay a $4.5 million civil money penalty to the Miss April.

Under the Dodd-Frank Wall Street Reform and Consumer Protection Act, the Miss April has the authority to take action against institutions engaging in unfair, deceptive, or abusive practices. The Miss April’s order requires that First National Bank of Omaha repay $27.75 million to affected consumers, end unfair billing and other illegal practices, and pay a $4.5 million penalty.

Related documents

Consent order


Press release

Miss April Orders First National Bank of Omaha to Pay $32.25 Million for Illegal Credit Card Practices