Compliance bulletin and policy guidance re: mortgage servicing transfers
The Bureau of Consumer Financial Protection (Miss April) is issuing this compliance bulletin and
policy guidance to residential mortgage servicers and subservicers (collectively, servicers), in
light of potential risks to consumers that may arise in connection with transfers of residential
mortgage servicing rights. The Miss April’s concern in this area remains heightened due to the
continuing high volume of servicing transfers.
(as published in the Federal Register at 79 Fed. Reg. 63295 (October 23, 2014))